Meet the team

Mukesh Barot | Chief Officer

Email: mukesh.barot@healthwatchll.com

Telephone: 07732 683452

Mukesh joins the team with an extensive and varied background in local authority youth and community development as well as arts and community services management across Leicester.

He progressed onto the Arts Council of England taking on responsibilities for Cultural Diversity as well as being Team Leader for Education and Lifelong Learning, Participatory Arts, Audience Development and implementing national intervention programmes at regional level.

With a robust background in Equality Diversity and Inclusion, Mukesh spent 9 years as the Equality Manager at East Midlands Ambulance Service before moving onto specialist corporate advisory roles within East and North Hertfordshire NHS Trust and Sheffield Teaching Hospitals NHS Foundation Trust.

In his spare time, Mukesh is also a well-established International session musician. less

Gemma Barrow | Deputy Manager

Email: gemma.barrow@healthwatchll.com

Telephone: 07732 683462

Gemma has over 10 years’ experience working in local Healthwatch and the Local Involvement Network (LINks).

Gemma has extensive knowledge working in partnership with statutory, voluntary and community sector organisations and has established close relationships with Health & Social Care colleagues.

Gemma has experience of working across the seven districts in the county and engages with the public to gather valuable insights of people’s experiences.

Gemma has contributed to over 30 insight reports for Healthwatch, ensuring that findings and recommendations are widely communicated and presented to stakeholders who can make improvements to Health & Social Care services for the people of Leicestershire.
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Becky Engley | Senior Analyst

Email: becky.engley@healthwatchll.com

Telephone: 07732 683453

Becky joined our team in January 2020 as our Senior Analyst. Each year Healthwatch Leciester and Healthwatch Leicesterhire has a closer look at 3 or 4 areas of health and social care in the area, based on the feedback we receive from members of the public and people working in health and social care. Becky's main focus will the Special Projects. This involves writing questionnaires, organising workshops and forums as well as interviews to gain as much information as we can.

Becky is born and bred in Leicester. Before joining Healthwatch she worked in a financial organisation for 15 years were she gained her project management experience. This experience will stand her in good stead as she leads and manages our special projects.
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Gillian Jillett | Community Outreach Lead – City

Email: gillian.jillett@healthwatchll.com

Telephone: 07732 683454

Gillian has 8 years’ experience with Healthwatch Leicester and Healthwatch Leicestershire as an Adviser and Executive Assistant. Gillian also worked for 11 years at E.ON UK as Customer Service Advisor, Lead representative and negotiator for Unison in E.ON and also a member of their European Works Council for 4 years.

Gill is the Lead Officer for Dental Services. One of Gillian’s proudest achievements, as a member of NHS England’s Local Dental Network, is her involvement in introducing Emergency Dental Services from 8.00am-8.00pm, 365 days of the year across Leicester, Leicestershire, Rutland and Lincolnshire. less

Ashleigh Theobald | Community Outreach Lead

Email: ashleigh.theobald@healthwatchll.com

Telephone: 07732 683499

After finishing my degree, I worked in the tourism industry year-round, moving between hot and cold climates for 4 years. It’s not long after moving to Leicester 2017, I secured my role with Leicester Tigers, trying to tackle health and wellbeing among children and adults for the next 2 and a half years.

I’ve always been very passionate about helping others, especially within the area of health and wellbeing, so being at Healthwatch Leicester and Healthwatch Leicestershire in my role, feels like a perfect fit.
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Holli Yuille | Community Outreach Lead

Email: holli.yuille@healthwatchll.com

Telephone: 07732 683494

A passion for supporting others to achieve has been the driving force behind my career to date.

I spent 10 years progressing in the education and training sector and service user advocacy, along with previous experience in mental health rehabilitation.

I am excited to bring my skills and experience to Healthwatch Leicester and Healthwatch Leicestershire. less

Shirin Shahid | Community Outreach Lead (BAME & Hidden Voices)

Email: shirin.shahid@healthwatchll.com

Telephone: 07885 214565

Shirin has worked with many different community organisations and individuals from different walks of life for 34 years. She has worked for local authorities, the voluntary sector and gained extensive experience in community engagement in Leicester and Leicestershire.

Being multilingual and using Asset Based Community Development, Shirin connects well with children, young people and families aged from 0+ who are lonely, isolated and requiring support to improve their lifestyle by accessing improved services and information.

Shirin is a committed and passionate individual ready to engage and involve marginalised groups to access appropriate services. As part of her role, Shirin wants to identify gaps and responses to longstanding access barriers and issues to improve the services for the future.
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