Think NHS111 first for urgent care needs

Patients are being reminded to contact NHS 111 to access urgent medical care at the right place and time.

Urgent care centres and medical hubs across Leicester, Leicestershire and Rutland (LLR) are open to treat patients needing urgent care or advice, in situations which are not life threatening.

People can contact NHS 111 first online or by phone, or call their GP practice to access urgent care. Urgent care centres and healthcare hubs are an integral part of the primary care service in LLR, to improve access to appointments outside of GP practice opening times, or during especially busy periods. They offer appointments during the day, in the evenings, overnight, at weekends and on bank holidays.

Dr Avi Prasad, GP and clinical lead for urgent care for the Leicester, Leicestershire and Rutland Clinical Commissioning Groups (CCGs) said: “Your local NHS offers a full range of urgent care services in LLR which you can access by contacting NHS 111.

“Our priority is to effectively treat you whilst keeping you and our staff safe. Directing you to the best location for your clinical needs, not only results in you being treated more efficiently, but also reduces overcrowding in hospital waiting rooms, helping our NHS to maintain social distancing.

“As well as booking time slots for our Emergency Department, NHS 111 can also direct you to urgent care centres, GP surgeries, pharmacies, emergency dental services and minor injury units.

“We have 12 urgent care centres available across LLR; four in Leicester City, seven in the County and one in Rutland. Please remember to contact NHS 111 or your GP practice, to access urgent care when you need it.”

 To access NHS 111 by telephone dial: 111 or visit:



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