Our Projects

Healthwatch carry out independent research and evaluations on different aspects of health and social care that are driven by feedback that we receive from the public. Healthwatch relies upon the voice of the public to provide us with vital information on your experience of health and social care services and your suggestions as to how they can be improved and how best practice can be shared.


We want to find out the experiences of people who use a personal budget to pay for their social care needs or their carers/ family members. What impact has the personal budget had? Has it improved your quality of life or has it made things more challenging?

Complete the survey

Healthwatch Leicester and Healthwatch Leicestershire are your local voice for the public in the delivery of health and social care services. As part of our role we carry out evaluations of services to understand the experiences of people who are using them. We use the feedback that we collect to share with the service providers and commissioners and work with them to look for ways that services can be improved.

We want to find out the experiences of people who have a need for ongoing prescriptions from their GP following treatment from a hospital.

To collect feedback from people who have experienced this we are using surveys to understand the experiences of people who have needed to have ongoing medication that was initially prescribed at a hospital or by a consultant, but care has moved to their GP.

The survey closes on Friday 6 September 2019.

Complete the survey 

The Government is investing an extra £20 billion a year in the NHS. Help your local NHS invest in the right support by sharing your ideas and experiences. #WhatWouldYouDo

What would you do to improve local health services?
With growing pressure on the NHS – an ageing population, more people living with long-term conditions, and lifestyle choices affecting people’s health – changes are needed to make sure everybody gets the support they need. The NHS has produced a ten-year plan, setting out all of the things it wants health services to do better for people across the country. Now your local NHS needs to hear from you about what those changes should look like in your community.

Survey 1 – What would you do to give people more control of their care?

Tell us what your local NHS can do to help you and your community stay well and provide better support. Share your views and help make care better.

Complete the survey 

Survey 2 – What would you do to give people better support?

The Long Term Plan sets out what the NHS wants to do better, including providing better support for people with cancer, mental health conditions, heart and lung diseases, long-term conditions, such as diabetes and arthritis, learning disabilities, autism, and for people as they get older and experience conditions such as dementia.

Your local NHS needs to hear from you about how it can provide better care for people living with these conditions.

Complete the survey 

Have you had a hospital appointment or treatment cancelled or re-scheduled?
Did you feel the impact on you as a person was considered?

As the pressure builds in our health services, other than a busy A&E Department the most common impact for a patient is having an appointment cancelled. This is even worse in the winter months.

We know the NHS services are aware of the numbers of cancelled appointments, however we want to share your stories of what that cancelled appointment meant to you as an individual.

Did you have to rearrange work commitments or childcare? Did it not have any impact at all?

We want to interview anyone who has had their appointment cancelled and what impact it had on them. We want to share your stories with those who provide and plan our health services.

To register your interest and to arrange a time and date for your interview, please contact us on 0116 251 8313 or email enquiries@healthwatchll.com 

Telephone or face to face interview should not take longer than 30 minutes.

Through your support we can highlight the lived experience of patients and share your stories with those who can make important changes.