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Healthwatch Leicester & Healthwatch Leicestershire

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Healthwatch Leicester and Healthwatch Leicestershire is your local health and social care champion. From Belgrave to Belvoir and everywhere in between, we make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care.

We will listen to your views, concerns and suggestions about services and use that information to help shape and improve them. We can provide information to help you make choices about the services you use. We hold meetings and events, gather views through surveys and carry out Enter & View visits. We share your issues of concern, your views and experiences to those who run, plan and regulate local health and social care services. 

What we do

About us

We are an independent statutory body that has been formed to make local health and social care services better for people by ensuring that their views and experiences are taken into account by those entrusted to design and run services.

Like all local Healthwatch bodies, Healthwatch Leicester and Healthwatch Leicestershire has a statutory seat on the local Health and Wellbeing Boards – the body that oversees health and social care in the city and county. We also have the statutory power to enter and view health and social care services using our trained volunteers.

We also have a statutory duty to report annually to Healthwatch England and publicly on engagement activities and how we have represented patients and social care users as well as the impact of these activities.

Meet the team

Gemma Barrow

Healthwatch Manager



Shirin Shahid

Community Outreach Lead 



Dulna Shahid

Enter & View Lead



Join the team

An excellent opportunity has arisen for an Information, Advice & Data Officer to join our Healthwatch Leicester and Leicestershire team. The team work to provide information, signposting and support to the public, members, potential health and social care service users and contacts and volunteer-involving groups to enable them to access Healthwatch services and capture their experiences to help build a picture of where services are doing well and where they can be improved.

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Information, Advice & Data Officer




Full-time (35 hours)

Closing Date:

Friday 16th June 2023

Get involved

We want to work with all communities and people across the statutory, community and voluntary sectors.

Our Community Outreach Team are out and about in the city and county – if you have any upcoming face-to-face or online events, meetings or engagement activities we would like to be involved.

Share your feedback

Tell us about your experiences and help us shape Leicester and Leicestershire’s health and social care services.

Have you had a good experience of health and social care? It’s important for us to understand what’s working well and areas that can be improved.

Share your event link and we’re promote via our channels:

Leave feedback and help us to shape health and social care for everyone: