Find out more about the ways we're helping to improve people's experiences of health and social care services.
Champions for users of health & social care services
We are here to make sure that those running services, and the government, put your views at the heart of care.
Come and meet us at local events
Take a look at our upcoming events or check out our selection of health and care awareness events you can support.
Share your views to make a difference
Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.
News and views
The future of patient voice: Learning from the Healthwatch model
Read Healthwatch's response to the the King's Fund's report, "The future of patient voice…
News
What do survivors of domestic abuse tell us about their NHS care?
Healthwatch England has reported on domestic abuse, one of the most pervasive public health crises in England…
News
After spending most of my life in and out of hospital, I want to help make a difference and improve services for people.
Latest reports and publication
Sayeed Medical Centre
Our team carried out an Enter and View at Sayeed Medical Centre.…
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Willowbrook Medical Centre
Our team carried out an Enter and View at Willowbrook Medical Centre…
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Advice and information
Complaints Policy 2026
Read our Complaints Policy.
Easy Read Complaints Policy And Procedure
Read the Easy Read version of the Complaints Policy And Procedure.
Conflict of Interest Policy
Read the Conflict of Interest policy.
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